Transparency is at the core of our business. We are always transparent with our customers. We keep our customers informed about the progress made at every stage of the process. When we engage with our customers, we inform them in advance the process they will undergo, what we will deliver, what is expected from them and last but not the least, the charges and fee if any either to us or to college or any other entity. We proactively communicate to them so that they can prepare themselves for the next steps and are better equipped to perform the tasks.
It has helped us win the confidence of the customers. Therefore, they now refer other potential clients to us.